Tuesday, June 8, 2010

The Things You Say Without Thinking

On the phone about paying insurance. Everything finished, it's all fixed up and I say "Well, we'd still better not burn the house down then".

It occurs to me as those words are leaving my mouth that if our house does burn down it could look like fraud.

Woops.

Luckily the Customer Service Representative had a sense of humour and told me it was far too cold at the moment for that kind of thing. Yes, I reply, our only option is my uncle's two bedroom, which would get a bit wearing after five minutes.

I like joshing with customer service. Mostly because they get an awful lot of crud thrown at them by very angry people. The number I rang was the internet support - so they probably get even worse (IT'S NOT WORKING!!!!!!). (Did you turn it on?)

The best customer service call I had was with my bank a few years ago (I know, that seems an oxymoron, doesn't it?). I gave the rep the wrong information, apologised. He replied that worse things happen at sea.

I replied that hopefully at sea you don't get an automated voice saying "If you have run aground, press 1."

I love that story. I'm only sorry I was laughing too hard to say "If the Lost City of Atlantis has risen in the night, press 2."

If you like this entry, press 6. Then press 9. Then mash the keyboard with your palm and see if the resulting mess is a lost play of Shakespeare.